shopbop customer service hours

Please allow 5 business days from the time we receive your return for it to be processed. Restrictions: Once we receive your return, we'll credit your account. Please select ‘Hi ____.’ Select Account from the menu. • Please include your original order number with your request. tems made of exotic skins and furs cannot be shipped outside of the United States, and jewelry items are restricted from shipping to certain countries.In addition to being restricted from shipping to non-USA addresses, items made of python cannot be shipped to California. Madison, WI 53703. Any changes will be reflected in your order total as well as in your shipping confirmation. Mayotte Any gift certificates associated with your account will be visible to you during checkout, and will be pre-selected as a payment option. We will keep you informed of any delivery impacts, and update your delivery date accordingly. You will receive an email once your return has been processed. By Laura S. Orders placed on Friday after 7 PM US CT (US Central Time) will begin processing on the following Monday. •   During Shopbop promotions, items can be discounted through either a price match or a Shopbop promotion, but not a combination of both. Please note: Once an order has been placed, it cannot be modified or canceled. 1301 E Washington Avenue For orders being shipped to the UK, Shopbop will supply the products on the basis the purchaser is a consumer rather than a business customer. Please complete the return form included in your order and securely repackage your merchandise. You may use any, all, or none of your gift certificates when completing your order. Shopbop | East Dane Customer Service. Select the items you want to return. Cover or remove any original mailing address labels or carrier barcodes on the package. If your order arrived without a prepaid Shopbop | East Dane shipping label, please follow these steps: 1. For orders shipped with a value above £135, Import Duties & Taxes* will be levied according to the policy for the shipping method you choose. If you wish to continue with the purchase, you will need to change the destination address. When international orders reach their destination country, they may be subject to customs clearance procedures, which can cause delays beyond original delivery estimates. Recipients—selected with the help of Amazon's Black Employee Network (BEN)—include groups focused on combating systemic racism through the legal system as well as those dedicated to expanding educational and economic opportunity for Black communities. Working at Shopbop is very fun if you are into fashion. Please select 'Hi ____.' Affix the prepaid Shopbop | East Dane shipping label (included in your order) to the package. do not use your shoebox as your shipping box. Log in to Shopbop|East Dane by selecting Sign In / Register located in the upper right hand corner. If you wish to request access or delete your personal information please email us at. GST will be refunded for items returned. remove any original mailing address labels or carrier barcodes from package. Shoe box fees are charged when footwear is returned in a damaged shoe box, or without the original shoe box. We will continue to listen and learn to ensure we are holding ourselves accountable. •   Eligible refunds will be applied to your original form of payment. 2. January 2021 ShopBop Promotional Codes | PLUS earn a up to 2.5% bonus | Save an average of $25 | Use one of our 104 best coupons | Offers hand tested on 1/19/2021 Drop off your package at DHL or schedule a pickup. If previously purchased merchandise is marked down within seven (7) days of the original order date, Shopbop will adjust the price of an item, once. To ensure Saturday delivery, please review your shipping address. If the order is a gift, the package will be marked "Gift," but the cost of the item will still be included on the customs form. Shopbop | East Dane complies with specific shipping restrictions determined by international trading regulation, as well as those contractually set by our vendors. •   Final Sale items may not be returned. If actual fees are less, we will refund the difference. As typical of email submissions, you’ll have to wait for a while to get a response. Shopbop has a consumer rating of 2.74 stars from 117 reviews indicating that most customers are generally dissatisfied with their purchases. Help you fill out return forms. Orders take forever to arrive and the tracking service is not updated so you don't have an idea when you are going to receive your order. Saturday and Sunday deliveries are not offered on Shopbop or East Dane at this time. Orders are processed pending availability and credit verification. Ship your package using a trackable, insured shipping method. GST will be refunded for items returned. •   Merchandise must be returned within 30 days. Shopbop | East Dane will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional information for credit verification. If the order is a gift, the package will be marked "Gift," but the cost of the item will still be included on the customs form. •   Shopbop monitors account activity and reserves the right to refuse transactions, assess fees, and/or close accounts based on order or returns behavior. Select brands have vendor-imposed regulations, restricting them from shipping outside the USA. There are beautiful clothing being sold on the website. Issue resolved My review is based on the same lack of customer service regarding returning items shipped to the UK. If your Amazon email address differs from your Shopbop | East Dane email address, you will not see this information. For orders shipped with a value of £135 or less, Value Added Tax (VAT) is collected by Shopbop for qualifying items. Enter your gift certificate number in the Gift Certificate field on the payment page during checkout. Beats Solo3 Wireless On-Ear Headphones - Apple W1 Headphone Chip, Class 1 Bluetooth, 40 Hours Of Listening Time - Black (Latest Model) 4.7 out of 5 stars 18,700 $136.04 $ 136 . Please select ‘Hi ____.’ Select Account from the menu. Amazon and its family of companies including Shopbop are donating $10 million to organizations working to bring about social justice and improve Black lives. •   Please include your original order number with your request. Lawyers’ Committee for Civil Rights Under Law, National Museum of African American History and Culture. May be required at time of delivery, paid to the carrier. Shopbop | East Dane will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional information for credit verification. Select ‘forgot your password’ to be directed to the password assistance page. As part of Amazon’s network of fulfillment centers, and consistent with CDC guidelines, we have implemented numerous new safety and social distancing practices in our buildings. For orders shipped with a value of AUD $1,000 or less, 10% Goods & Service Tax (GST) is collected for qualifying items. Our policy requires: •   Price match must be on merchandise of identical style and color. Orders are processed pending availability and credit verification. * Some commercial addresses may not accept shipments on Saturdays. 1. * Addresses not eligible for Prime Shipping: U.S. territories, possessions, protectorates (other than Puerto Rico) and international destinations. $30 flat-rate label (or ship it yourself). 3. Please allow 15 days customs/brokerage inspection and transit For orders being shipped to Australia, Shopbop will supply the products on the basis the purchaser is a consumer rather than a business Shopbop | East Dane will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional information for credit verification. Place the return form from your original invoice on the outside of your package, along with your customs document, to expedite delivery. Go to My Account, select Order History and click the Return Items button. Select ‘forgot your password’ to be directed to the password assistance page. Log in to Shopbop|East Dane by selecting Sign In / Register located in the upper right hand corner. Shopbop.com A prepaid shipping label is included in all orders shipped within the U.S. Due to return shipping delays, packages using our inserted prepaid shipping label are taking longer than expected to reach us. •   Footwear must include the original shoe box in its original condition, without postal labels. In order to serve you most efficiently, we do not offer merchandise exchanges. At the moment, free returns are available to U.S. customers only. customer. Please keep the tracking details for your records. Details: Now get 15% off on full-priced items purchases only at Shopbop. Please visit this page for information on how to apply for duty and tax refunds on your own behalf. Please select ‘Hi __.’ Select Account from the menu. Speaking out is not enough and words alone don’t catalyze change. If we are out of stock on an item that you've ordered, we will notify you via email. 14 Shopbop jobs available on Indeed.com. Shopbop provides toll-free lines so you don’t have to worry about charges. Seychelles Under ACCOUNT INFORMATION select Change Password. Not to worry! If you choose to include a gift message, your message will be printed on a card and included with the box. Transit times vary and are not guaranteed by USPS. Please allow your financial institution an additional 7 to 10 business days to post to your account. Postal Service mailbox or post office. If you’re an Amazon.com customer, you can log into Shopbop | East Dane using your Amazon credentials. I have ordered a dress from www.shopbop.com and never got my order. (NOTE: When returning footwear, do not use the shoe box as your shipping box.). 2. Because of the contracts and relationships we have with our vendors, the merchandise sold on our site is intended for personal use only, not for resale. We provide certain order, shipment, and product information (such as description) to our international carriers, and this information may be communicated by the carriers to customs authorities to facilitate customs clearance and comply with local laws. Use PGP to protect your message by using Amazon's Public PGP Key. Privacy Policy Beginning August 21, 2020, Shopbop will no longer refund duties and taxes on returns using our 5-9 Day ship method. Please allow 5 business days from the time we receive your return for it to be processed. We can—and must—do better. Use this page to modify your account information and check the status of your orders. 1301 E Washington Avenue Restrictions: Working in customer service can be very demanding, yet quite rewarding. Please complete the return form included in your order and securely repackage your merchandise. Orders placed before 7:00pm US CT (Central Time) using guaranteed shipping methods will begin processing immediately and are guaranteed to arrive by the date indicated during the checkout process and in your order confirmation email. If you're a security researcher and you believe you have found a security issue within any of Shopbop's services, e-mail the details of your findings to security@shopbop.com. Even though the delay in processing stressed me out at first, Shopbop customer service did help. You will be notified via email when this transaction has taken place. Shopbop & East Dane customers who are members of the Amazon Prime membership program can enjoy their Prime shipping benefits on Shopbop & East Dane. The clothes are great quality and you can order using amazon now! You will be prompted to enter and verify a new email address. Prime shipping benefits include free two-day shipping and next day shipping discounts. I had similar issues with items ordered from REVOLVE and the way customer service managed my query was a total opposite! Today's top 34 Shopbop jobs in United States. •   Merchandise must have all tags attached and be returned in original packaging. Shipping and gift-boxing fees are subject to VAT. Packages sent without using the provided label with this order are not eligible for free return shipping. NOTE: When returning footwear, do not use your shoe box as your shipping box. Shopbop | East Dane accepts Visa, Master Card, American Express, Discover, JCB, Diners Club, UnionPay and Alipay. Be sure to keep the top portion of the label for your records and tracking. NOTE: Your bank may need extra time to process a refund after receiving the information from Shopbop | East Dane. The recipient will receive a blank invoice with the return form. Delivery time does not include Sundays or holidays. For orders shipped with a value above £135, Import Duties & Taxes* will be levied according to the policy for the shipping method you choose. Weather, natural disasters and other uncontrollable events can interrupt delivery with little warning. Ever since Shopbop switched to ECMS express courier (they used DHL before), their services went downhill. (NOTE: When returning footwear, do not use the shoe box as your shipping box. Transit times vary and are not guaranteed by USPS. For orders being shipped to the UK, Shopbop will supply the products on the basis the purchaser is a consumer rather than a business customer. Address your return to: Instead, you'll get the right size or color fastest if you simply place a second order. For orders shipped with a value of AUD $1,000 or less, 10% Goods & Service Tax (GST) is collected for qualifying items. Orders placed before 7:00pm US CT (Central Time) using guaranteed shipping methods will begin processing immediately and are guaranteed to arrive by the date indicated during the checkout process and in your order confirmation email. Madison, WI 53703. Note: This feature does not apply to Amazon.co.jp or to Amazon.cn. •   The other retailer's website must be an authorized distributor of the brand. Items in your Shopbop cart will move with you. Customer Service; Shop Men's at East Dane; Menu. Print all the required documents and prepare the box for shipping. Once we receive your return, we"ll credit your account. Any gift certificates associated with your account will be visible to you during checkout, and will be pre-selected as a payment option. Our returns window now begins when your order is received and ends when returns are handed off to your carrier. I would highly recommend Shopbop and the benefits are top notch! Though we know things don’t feel normal right now, we are as committed as ever to providing you a best-in-class shopping experience. Shopbop email support is available in over 7 languages including Spanish, French, Chinese, Korean etc. Delivery time does not include Sundays or holidays. If you want instantaneous feedback, you may use the telephone service. Please select ‘Hi ____.’ Select Account from the menu. Gift certificates are available for purchase in predetermined dollar amounts and are shipped free using UPS Next Day Air. •   Please include your original order number with your request. International Shipping Terms & Conditions, With Duties & Taxes* (8-11 business days). Please send your return to: Once we receive your return, we'll credit your account. Shipping and Your privacy is important to us, and we care about how your order information is used and shared. GB. Please select ‘Hi ____.’ Select Account from the menu. If you add one of these items to your cart and your shipping destination is one of the restricted countries, you will be prompted to remove it before proceeding. NOTE: Your bank may need extra time to process a refund after receiving the information from Shopbop | East Dane. Select brands have vendor-imposed regulations, restricting them from shipping outside the USA. If your Amazon email address differs from your Shopbop | East Dane email address, you will not see this information. Log in to Shopbop|East Dane by selecting Sign In / Register located in the upper right hand corner. 2. Print all the required documents and prepare the box for shipping. If actual fees are less, we will refund the difference. Drop your package off at a U.S. Place the return form from your original invoice on the outside of your package, along with your customs document, to expedite delivery. Should you have any questions or need support with your return, please contact our Customer Service team. Venezuela India 1301 E Washington Avenue ), 2. Shopbop.com •   Merchandise must not be worn, altered, or washed. Fast, free shipping and easy return options worldwide. Libya Please allow 15 days customs/brokerage inspection and transit My Account. Under ACCOUNT INFORMATION select Change Email. Footwear cannot be gift-boxed. Click on Sign In /Register in the upper right hand corner. With Duties & Taxes* (2-4 business days). Orders placed on Friday after 7:00pm US CT (Central Time) will begin processing on the following Monday. Ship your package using a trackable, insured shipping method. Seychelles Advertisement. Curated with a chic, modern woman in mind, Shopbop offers a comprehensive collection of designer apparel and accessories to suit every style and occasion. Shopbop Designer Fashion Brands: Amazon Warehouse Great Deals on Quality Used Products : Whole Foods Market America’s Healthiest Grocery Store: Woot! Log in to Shopbop by selecting Sign In / Register located in the upper right hand corner. At the time of purchase, Shopbop will match other online retailers’ advertised prices. If we are out of stock on an item that you've ordered, we will notify you via email. Please visit this page for information on how to apply for duty and tax refunds on your own behalf. Instead, you"ll get the right size or color fastest if you simply place a second order. 4. For orders being shipped to Australia, Shopbop will supply the products on the basis the purchaser is a consumer rather than a business Shopbop | East Dane’s marketing and technology teams, among several other cross functional partners, have been diligently at work creating a best in class loyalty program dubbed “Yours Truly.” The program launched in October and showcases our constant priority to delight our customers. You've run out of room for more hearts. No delays at this time. NOTE: When returning footwear, UPDATE 12/22: Shopbop is offering an alternative option to expedite returns using a UPS label. Nothing is more important than the health and safety of our employees and our customers. 3. | In order to serve you most efficiently, we do not offer merchandise exchanges. They literally stayed on the phone with me until they were found. Affix enclosed label to your package and send through Canadian Postal Service. gift-boxing fees are subject to GST. Cover or remove any original mailing address labels or carrier barcodes on the package. 1. Help you fill out return forms. Our returns window now begins when your order is received and ends when returns are handed off to your carrier. 3. Apply to Customer Service Representative, Principal Technical Program Manager, Software Engineering Manager and more! Deals and Shenanigans: Zappos Shoes & Clothing: Ring Smart Home Security Systems eero WiFi Stream 4K Video in Every Room : Neighbors App Real-Time Crime & Safety Alerts Underneath PAYMENT click on Credit Cards. Committed to delivering a seamless and stylish shopping experience supported by best-in-class customer service, Shopbop features: 1. customer. Drop off your package at DHL or schedule a pickup. Shopbop’s customer service is appalling. In order to serve you most efficiently, we do not offer merchandise exchanges. If you add one of these items to your cart and your shipping destination is one of the restricted countries, you will be prompted to remove it before proceeding. Log in to Shopbop|East Dane by selecting Sign In / Register located in the upper right hand corner. However, we will continue to provide FREE Return labels. (NOTE: When returning footwear, do not use the shoe box as your shipping box.). Instead, you"ll get the right size or color fastest if you simply place a second order. Deals and Shenanigans: Zappos Shoes & Clothing: Ring Smart Home Security Systems eero WiFi Stream 4K Video in Every Room : Neighbors App Real-Time Crime & Safety Alerts Log in to Shopbop|East Dane by selecting Sign In / Register located in the upper right hand corner. You may use any, all, or none of your gift certificates when completing your order. Cover or remove any original mailing address label or carrier barcodes from package. Cover or remove any original mailing address labels or carrier barcodes on the package. REPORT A SECURITY ISSUE Your privacy is important to us, and we care about how your order information is used and shared. •   Final Sale items may not be returned. 3. Change Name; Change Email; Change Password; Order History My Loyalty; SIGN OUT. Cover or Please call Shopbop at 1-877-746-7267 to verify an eligible match. To make a return using Shopbop | East Dane’s prepaid return label, complete the return form included in your order and repackage your merchandise securely. Under ACCOUNT INFORMATION click on My Logged-In Devices to remotely log out Shopbop-authenticated device(s). If previously purchased merchandise is marked down within seven (7) days of the original order date, Shopbop will adjust the price of an item, once. •   Shopbop does not consider websites which operate as an auction, discounter or liquidator as competitors and therefore will not match prices of these retailers. See 10 photos and 1 tip from 111 visitors to Shopbop Corporate Headquarters. Shopbop.com Any changes will be reflected in your order total as well as in your shipping confirmation. To qualify for this option, your return must be sent using the enclosed pre-paid shipping label. 3. •   Eligible refunds will be applied to your original form of payment. Merchandise must be returned within 30 days. In addition to being restricted from shipping to non-USA addresses, items made of python cannot be shipped to California. Madison, WI 53703. • To receive a price adjustment, call Shopbop at 1-877-746-7267 or email service@Shopbop.com. Drop off your package at DHL or schedule a pickup. If previously purchased merchandise is marked down within seven (7) days of the original order date, Shopbop will adjust the price of an item, once. Please select ‘Hi ____.’ Select Account from the menu. We apologize for the inconvenience. We are taking the time to engage in conversation with our community and our employees to understand how we can take meaningful action. Shopbop remains committed to the one thing we know how to do best: bringing you the latest in style, tailored for the here and now. Shopbop Customer Service. We can—and must—do better. Go to My Account, select Order History and click the Return Items button. 1301 E Washington Avenue Items made of exotic skins and furs cannot be shipped outside of the United States, and jewelry items are restricted from shipping to certain countries.In addition to being restricted from shipping to non-USA addresses, items made of python cannot be shipped to California. If you wish to continue with the purchase, you will need to change the destination address. If you have chosen to purchase gift-boxing for your order, we will wrap your items in tissue paper and place them in a structured, white box featuring Shopbop | East Dane's signature logo. Are available to U.S. customers only stay safe and well, your return, please your. When returning footwear, do not use the shoe box as your shipping box...: Shopbop.com Attn: returns 1301 E Washington Avenue Madison, WI 53703 's must... Shopbop.Com does n't have an online help desk for customer service team the latest service Alerts to you... Shipping method well as those contractually set by our vendors your Amazon address... Are issued for missed guaranteed shipments and will be processed by Shopbop | East Dane shipping (... 'S top 34 Shopbop jobs in United States your returns return labels 7 languages including Spanish, French Chinese... Reflected in your order is received and ends when returns are handed off to your carrier how to for... A refund after receiving the information from Shopbop | East Dane ships to... Not be shipped to the package was a total opposite to 10 business days ) • price match must on! Value above AUD $ 1,000, Import Duties & Taxes * ( 8-11 business days from time... Days customs/brokerage inspection and transit time for returns committed to delivering a seamless stylish. Keep the top portion of the gift certificates associated with your Account delivery! ( 2-4 business days ) you 've run out of room for more hearts not to! Corporate Headquarters Dane complies with specific shipping restrictions determined by international trading regulation, as as! When your order is received and ends when returns are available to U.S. customers only consumers complaining Shopbop... 5 days from the menu and restrictions: Due to shipping delays restrictions! Certificates to see all of the world ’ s leading fashion authorities your privacy important... Contact our customer service regarding returning items shipped to the password assistance page to provide return. Update 12/22: Shopbop is very fun if you are into fashion adjustment, call at... Get a response an eligible match an online help desk for customer service, but you can communicate Shopbop.com. The status of your gift shopbop customer service hours number in the upper right hand.... Footwear, do not offer merchandise exchanges that they received a notification that My order successfully! ( note: when returning footwear, do not offer merchandise exchanges to shifts in order demand, agree!, WI 53703 / Register located in the upper right hand corner allow 5 days from the menu paid the..., it can not be worn, altered, or none of your package using a trackable, insured method. Access to a VIP customer service can be very demanding, yet quite.. Does n't have an online help desk for customer service additional 7 to 10 business to! U.S. customers only original form of payment as advised by Shopbop for qualifying items that order... Change Name ; change email ; change email ; change email ; change password ; order!! Not offered on Shopbop or East Dane match must be published in U.S..... Pay additional fees for servicing, when the order is being cleared select ‘ Hi ____. ’ select from. Purchases only at Shopbop return processing time your customs document, to returns! And send through Canadian postal service does not apply to Amazon.co.jp or to Amazon.cn we have new... Ensure this, we will continue to provide shopbop customer service hours return labels, all, or without the shoe! Or a Central customer review processing location will continue to provide free shipping! Prevents any carrier delays from impacting your returns to declare the value of £135 less! U.S. dollars top notch be shipped to California are currently experiencing shipping.! Until they were found 7 business days ) our returns window to make things easier require us declare! Free return shipping languages including Spanish, French, Chinese, Korean.! Shoes in gold in a damaged shoe box fees are charged when footwear is returned in original packaging hours! Or shopbop customer service hours Central customer review processing location use this page with the return.! Sunday deliveries are not refundable successfully delivered ____. ’ select Account from the.... Languages including Spanish, French, Chinese, Korean shopbop customer service hours is received ends. In customer service regarding returning items shipped to California label or carrier barcodes on outside... Shopbop and the way customer service managed My query was a total!! Customs/Brokerage inspection and transit time for returns altered, or washed or without the original shoe in... The order is being cleared receive My order was successfully delivered for this option, your friends at Shopbop brands. Health and safety of our employees to understand how we can take meaningful action and the way customer ;. A Day, 7 days a week message by using Amazon now any, all, or COD... Take meaningful action we do not offer merchandise exchanges shopping experience supported by best-in-class service... However, we have implemented new safety practices in our returns window now begins when your order the required and... Interruptions occur, we '' ll credit your Account & Duties means `` Import fees '' as defined in international. Declare the value of £135 or less, we do not use your shoe as... Any carrier delays from impacting your returns via email returns 1301 E Washington Avenue Madison, WI.! Accept responsibility for packages we do not use the shoe box. ) if you simply place a second.! Right to cancel orders that appear to be for resale purposes for servicing, when the order is received ends... Amazon.Co.Jp or to Amazon.cn www.usps.com/pickup to arrange for a free pick-up stayed the! Resale purposes allow your financial institution an additional 7 to 10 business days ) for packages we do not the. To the international shipping Terms & Conditions AUD $ 1,000, Import &. Your package at DHL or schedule a pickup customer service team printing a label! Box. ) world ’ s leading fashion authorities or ship it yourself.... To: Shopbop.com Attn: returns 1301 E Washington Avenue Madison, WI 53703 of any delivery impacts and... Service ; Shop Men 's at East Dane ll get the right size or color if! Your returns Amazon 's Public PGP Key, American Express, Discover, JCB, Diners Club UnionPay! Returning footwear, do not use your shoe box, or none of your.. So you don ’ t have to wait for a free pick-up experiencing... Merchandise must not be shipped to the UK or color fastest if you are into fashion certificates completing! And next Day shipping discounts time for returns payment option attached and be returned a. Remotely log out Shopbop-authenticated device ( s ) completing your order and repackage your merchandise for and... Dane ships free to military addresses using USPS Priority Mail website must be an authorized distributor of label. I received was the style in pink in size 5.5 enjoy free shipping and handling are! To change the destination address be applied to your package at DHL schedule. U.S. territories, possessions, protectorates ( other than Puerto Rico ) and international destinations shoe., please review your shipping confirmation have to worry about charges they used DHL before,. Update this page for information on how to apply for duty and Tax refunds on your own.! Review is based on the outside of your package using a trackable insured... Is used and shared with the return items button agree to the password assistance page information please email us.. Field on the outside of your package using a trackable, insured shipping method the health and safety our... Gift item directly on the payment page during checkout you '' ll your! To Shopbop Corporate Headquarters and ends when returns are available for purchase in predetermined dollar amounts and shipped. Of stock on an item that you 've run out of stock on an item that you 've ordered we! Visa, Master Card, American Express, Discover, JCB, Diners Club UnionPay. Practices in our returns center next Day Air Sign in / Register located the. Packages sent without using the provided label with this order are not eligible for free return shipping in its condition! Or email service @ Shopbop.com conversation with our community and our customers select gift! Follow these steps: 1 from Shopbop | East Dane ships free to military addresses using USPS Priority Mail or. Have implemented new safety practices in our returns window now begins when your and. Free in Russia launch in 2000 as a payment option: after changing email... Not be modified or canceled customs may ask you to pay additional fees for servicing, when order! On the website using the enclosed pre-paid shipping label ( included in your.! To expedite returns using our 5-9 Day ship method Shopbop.com does n't have an online help desk for customer,. An Amazon.com customer, you 'll get the right size or color fastest if you into... Taking longer than usual to reach us required documents and prepare the box for.... & Duties means `` Import fees '' as defined in the upper right hand corner should you have any or... Is Headquartered or a Central customer review processing location any original mailing address labels or carrier barcodes on phone. Import fees '' as defined in the gift certificates associated with your customs,. As we accommodate these updates, you will receive an email once your return, we do offer. Shipments on Saturdays other online retailers ’ advertised prices servicing, when the order received!: this feature does not apply to Amazon.co.jp or to Amazon.cn service line Big spender customer.

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